Terms of service

TERMS OF SERVICE

Last Updated: March 7, 2026

Overview

This website is operated by Auravia-Bella. By visiting our site and purchasing products, you agree to these Terms of Service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

Agreement to Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. You also agree to comply with the Shopify Terms of Service and Shopify Acceptable Use Policy.

Age Requirement

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.

Use of Site

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

Account Terms

You are responsible for maintaining the security of your account and password
You are responsible for all activities that occur under your account
You must provide accurate and complete information when creating an account
We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion
General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements of connecting networks or devices.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.

Product descriptions, images, and pricing are provided by our suppliers and we make every effort to ensure accuracy, but we do not warrant that product descriptions, images, pricing, or other content is accurate, complete, reliable, current, or error-free.

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

Products and Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy.

We reserve the right to discontinue any products at any time. We reserve the right to limit the quantities of any products or services that we offer.

All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.

Third-Party Fulfillment and Dropshipping

Our products are fulfilled by trusted third-party suppliers and may ship from international locations, including China. This allows us to offer competitive pricing while maintaining product quality.

Delivery times are estimates and may vary due to customs processing, carrier delays, or other factors beyond our control
We are not responsible for delays caused by customs, shipping carriers, or international logistics
Processing times are 2-5 business days before shipment
Pricing and Payment

All prices are in US Dollars (USD) unless otherwise stated. We reserve the right to change prices at any time without notice.

Payment must be received in full before orders are processed. We accept major credit cards and other payment methods as displayed at checkout.

Prices do not include customs duties, import taxes, or fees which are the customer's responsibility.

Customs, Duties, and Taxes

For International Orders: You are responsible for any customs duties, import taxes, or fees imposed by your country. These charges are not included in our product prices or shipping costs and are your responsibility to pay.

Customs charges vary by country and are based on your local regulations
We cannot predict or control these charges
Customs duties and import taxes are non-refundable
Refused shipments due to unpaid customs fees will not be refunded
Product Safety and Use

Our skincare and hair care products are for external use only. Please read all product labels and follow usage instructions. Discontinue use if irritation occurs. We are not responsible for allergic reactions or misuse of products.

Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

For any unlawful purpose
To solicit others to perform or participate in any unlawful acts
To violate any international, federal, provincial or state regulations, rules, laws, or local ordinances
To infringe upon or violate our intellectual property rights or the intellectual property rights of others
To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
To submit false or misleading information
To upload or transmit viruses or any other type of malicious code
To engage in any automated use of the system
To attempt to impersonate another user or person
Intellectual Property

All content on this site, including text, graphics, logos, images, and software, is the property of Auravia-Bella or its content suppliers and is protected by intellectual property laws.

Disclaimer of Warranties

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

Your use of the service is at your sole risk. The service is provided on an "as is" and "as available" basis.

Limitation of Liability

In no case shall Auravia-Bella, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages.

Indemnification

You agree to indemnify, defend and hold harmless Auravia-Bella and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Severability

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service.

Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach the Terms.

Upon termination, your right to use the Service will immediately cease.

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States and the State of Massachusetts.

Dispute Resolution

Any disputes arising out of or relating to these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.

Changes to Terms of Service

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of the Service following the posting of any changes constitutes acceptance of those changes.

Contact Information

Questions about the Terms of Service should be sent to us at auraviabella@outlook.com.

Business Information

Auravia-Bella
United States
Email: info@auraviabella.com